“Absolutely love the Sumner!”
Spent three nights in late September at the Sumner. My husband’s first trip there (I’ve been several times before to visit relatives) so I wanted a place that was well-located, quiet and very comfortable. I did a lot of research on Tripadvisor looking for a hotel with free wifi, breakfast included (these two items save one a significant amount of money and time), air conditioning (it was still quite warm in London), and an elevator (we`re a little beyond trudging up and down many flights of stairs). The Sumner stood out amongst all the others I read about, so booked it over the phone with a very friendly staff member.
The location is fantastic–close to tube and bus stops, and good areas to walk. Feels very safe. A bonus for us were the many fabulous Lebanese restaurants in the area, as we enjoy the food which is so freshly prepared with healthy ingredients, yet so beautifully flavoured.
As soon as we walked into the Sumner (thoroughly exhausted and jet-lagged), we felt at home. The lobby is decorated beautifully and is very `homey`and cozy. The staff were so welcoming and right away sent coffee and biscuits up to our room for us. Our room was on the quiet side (ie not the street side) which was great. Even with the window open (and I like to have windows that open!), we slept peacefully. The room was small by North American standards of course, but very clean, modern, and comfortable. Lovely bathroom.
The breakfast was good–lots of choice for what we wanted. You could order a cooked breakfast in addition to all the other cold things. The breakfast staff were lovely.
At first I was a little disappointed that there were no coffee making things in the room, however, it turned out to be a blessing! That`s because we could call down to reception whenever we wanted and they would send up a lovely tray with coffee or tea and biscuits. We always ordered this as soon as we woke up in the morning, as we are coffee addicts and like to drink it while getting ready for the day. We would also order tea when we got back from a day of sightseeing. This free service made us feel very pampered and was an appreciated luxury.
The cost, by our North American standards, was high, but, by London standards very good indeed. I had purchased a Rick Steves guidebook to London just before I left and, once in London, noticed that the Sumner was listed in the recommended hotels. It also said that, on presentation of the RS guidebooks, one could get 20% off the price. I took this to the front desk a day after our arrival and the offer was honoured! This was a significant saving.
Would recommend the Sumner highly to anyone looking for a hotel with character, excellent service, great location, and a quiet comfortable stay.
“Perfect small hotel”
My husband and stayed a few days at the Sumner in November 2009. When 3 of my friends and I decided to go to London we of course chose the Sumner again. Apparently the hotel has a new owner(since -09) and perhaps this makes the stay even better!! We had the 2 King Rooms in the basement, which at first disapointed me. However the rooms are large and one can open the windows and we were not disturbed by the breakfast-room. It is such a cosy hotel and friendly. You are greeted with a smile always and every time we came back from our “outings” we were asked if we wanted something to drink. I just love the Sumner!!
“Fantastic Small Hotel”
My husband and I have just returned from a weekend away in London and stayed at this lovely hotel. The hotel is conveniently situated round the corner from Marble Arch, just far enough away from the hustle and bustle to be in a quiet location. We had a lovely king size room in the basement, which was roomy and clean. The breakfast was great with a good choice of either cooked or continental – something for everyone. We would definitely recommend this to anyone wanting to stay quite centrally in London and when we are next there will most certainly stay there again. Thanks to all the staff for making it a special weekend.
“Gorgeous Boutique Hotel”
I recently stayed at The Sumner for one night whilst attending a Wedding and found the hotel staff to be absolutely amazing with a ‘nothing is too much trouble’ attitude that you don’t come across as often as you should! The breakfast was excellent with every taste surely catered for and my large family room was very clean and comfortable. Thank you to all of the staff that we came into contact with for making this overnight stay very relaxing. We would love to stay at The Sumner again!
“Wonderful small hotel!”
I’ve been to the Sumner for a business trip. The hotel is 3 minutes from the oh-so-amazing Hyde park, 2 minutes from the colorful Oxford street and the Marble Arch underground station. That’s 5 points for location!
Rooms are, as the hotel itself – small, yet very efficient, well-designed and clean. The WC room and shower are 5 stars plus… it really looks like these guys have invested money over there. That’s 5 stars for the room! Hosting and breakfast is more than I could asked for – really nice reception guys, nice relaxing music in the lobby and fresh continental breakfast [as a breakfast fan – they did not go cheap on the ingredients]. That’s 5 stars for the Hotel!
“A lovely little boutique hotel…”
This small but perfectly formed hotel is a mere five minutes walk from Marble Arch and Oxford Street. It’s beautifully decorated, immaculately clean throughout, and thanks to efficient secondary glazing the rooms are quiet despite overlooking the street. We were upgraded on arrival (excellent!) and we appreciated the charming staff and elegant ambiance.Others have mentioned the windowless breakfast room, but the breakfast was first class, with fluffy scrambled eggs and a huge choice of fruit etc. (slight corner-cutting on the quality of the sausages I thought, but then I’m a sausage fan.) As the hotel is within Westminster Council’s purlieu, those arriving by car will have to deal with its Byzantine parking arrangements (we gave up halfway through trying to register.) But The Sumner itself? It sets a high standard, and for its location, offers pretty good value.
“An excellent hotel very close to Marbel Arch”
A littel hotel in the center of London with a friendly staff willing to help you. Nice and clean rooms and a very good breakfast. Fantastic for any trip to London. You have a minibar but if you want either tea or coffee they serve you at the room.
“Lovely small hotel”
We just stayed at the hotel and were thrilled with everything about the hotel. The staff was very helpful – the men at night, the women during the day and the lovely young woman who worked in the breakfast room. We had a spacious room with 2 twin beds – the only improvement would be to add a clock to the room!
Stayed October 2012, travelled as a couple
“Excellent Small hotel near Hyde Park”
This hotel is located just a short walk form Hyde Park. It is equally convenient to the subway. The rooms are spacious for a small hotel in a large city. Similarly the bathroom was also a good size with an large shower. The staff were extremely helpful. There was some noice on the street at night but htat was because the neighborhood had some very nice and busy cafes which was a nice feature of the location. .
Stayed September 2012, travelled as a couple.
My husband & I stayed at the Sumner Hotel on the May bank holiday weekend 2012. This was a gift given me by our children for my birthday. I must say they chose a lovely friendly hotel & well situated too as we were close to the tube & lots of good eating places etc. The staff were very helpful & friendly & the breakfast set us up nicely for the day. I would definitely recommend the Sumner as the place to stay for anyone travelling to london
Stayed May 2012, travelled as a couple.
“Great hotel, Great location!”
Stayed at this little gem of a hotel when we went to Proms in the Park. Lovely hotel, great spot, fab friendly service and nice breakfast. Would definately book again. Really liked the pub at the end of the road too!!
The staff, the location, the size of the hotel, the comfort of the rooms and the breakfasts made our 7 night stay in London “the perfect” place to return to and the end of each day. We were a group of 6 of 11 women visiting London from across Canada. We became better friends by the end of our stay as a result of sahring a glass of wine in the small reception room. The staff were so accommodating with regards to cabs, luggage, questions about the city and other arrangments.
Iam from NewZealand stayed at The Sumner Hotel. I came to London to attend the Hyde Park Concert. My hotel was hardly 5mins walk from Hyde Park. Hotel was very nice, my stay was very comfortable and relaxing. Staff was very friendly and helpful speacially Hotel Manager Mr. Rohit was very helpfull and friendly, he made us feel like home. Our room was very nice and cosy, with beautiful interior, lounge was very warm and cosy. Tea and Coffee was served free with crisp, tea cakes and cookies from M and S. Hot breakfast english and continental breakfast was served with great variety of cheese also served with hot and cold drinks. The hotel is located in the center with very close walking distance to restaurant, pubs, and shops. This hotel was recommended to me by my friend and i am glad i chose this, I would highly recommend this hotel. And would give my special Thanx to Hotel manager Mr. Rohit who made my stay so comfortable and who guided me.
“Excellent stay in London! Great location!”
My mom and I stayed at the Sumner for about a week and loved it! The location is great, right next to Hyde Park and close to the tube station. We also enjoyed the restaurants nearby, The Portman in particular (delicious!), and found it very nice that we could eat out close to our hotel some nights. Our rate included breakfast, and the breakfast was tasty! It was very nice to get our fill before starting our day. The staff was extremely nice and helpful. The room we stayed in was great: clean, comfortable, and perfect size for the two of us. The bathroom was impeccably clean and tiled nicely; much better than a lot of boutique hotel’s bathrooms in London and Europe. I’ve already recommended this hotel to friends that are venturing there soon and I would definitely recommend it to anyone visiting London. Excellent hotel!
“Excellent hotel, smashing location”
Just came back from London after spending 3 nights at the Sumner.
Before booking the hotel, I used Tripadvisor to identify the ideal hotel based on three criterias: Location, standard and price.
The Sumner was the optimum choice. The location was perfect just at the corner of Hyde Park, with only some hundred meters to the tube station Marble Arch. Staff at the hotel was very polite and helpful, excellent service indeed with coffee and tea served at the rooms free of charge. Breakfast was not extravagant, but a nice mixture of cold and warm food served us well.
The price was not low, but a lot of value for the money compared to alternatives!
All in all I would highly recommend the hotel, and for sure I am gonna come back!!